Estimated delivery 24–48h · Pay at delivery
[email protected] · Mon–Fri 09:00–18:00 CET
Equipment for practical outdoor work
DATA PROTECTION
Last updated: 13 November 2026
This page forms part of the information provided by Garden Project Tools S.r.l. Please read it carefully and retain a copy for your records.
Garden Project Tools S.r.l., Via Esempio 24, 37100 Verona (VR), Italy, EU VAT IT58372610483, is the controller for personal data processed through this website and the related order and customer-care activities. Contact: [email protected].
We may process identity and contact data, delivery and billing information, order history, product selections, customer-service communications, return and complaint information, technical logs, device and browser information, approximate location derived from IP, and cookie or consent preferences.
Data is obtained directly when a customer submits an order, contacts support or requests a return; automatically through necessary website technologies and server logs; and from couriers or service providers when they report delivery status or operational events.
Data is processed to take steps at the customer’s request and perform a contract; arrange delivery and payment; provide support and handle returns; comply with tax, accounting, consumer-protection and legal obligations; protect the website and prevent abuse on the basis of legitimate interests; and, where required, analyse or market services on the basis of consent.
Information identified as necessary is required to process an order or respond to a request. Without it, we may be unable to accept the order or deliver the service. Optional information may be omitted without affecting core processing.
Data may be disclosed to couriers and logistics providers, hosting and IT providers, customer-support and order-management services, payment or cash-collection partners, accountants, professional advisers, insurers, fraud-prevention providers and public authorities where required. They receive only the information reasonably necessary for their role.
Providers processing data on our behalf are required to follow documented instructions, apply appropriate security measures and comply with data-protection obligations. Some independent recipients, such as couriers or authorities, may act as separate controllers for their own legal duties.
Where a provider processes data outside the European Economic Area, we use an available lawful transfer mechanism, such as an adequacy decision, standard contractual clauses and supplementary safeguards where appropriate.
Order, accounting and tax data is retained for the period required by applicable law. Customer-care and complaint records are kept for the time needed to resolve the matter and establish or defend legal claims. Technical security logs are normally retained for shorter operational periods. Consent records are kept as evidence while the related processing continues and for an appropriate limitation period.
We use reasonable organisational and technical measures designed to protect data against accidental loss, unauthorised access, alteration and disclosure. No internet service is completely risk-free, but access is limited according to role and providers are selected with security considerations in mind.
Subject to applicable conditions, individuals may request access, rectification, erasure, restriction, portability or objection; withdraw consent at any time without affecting earlier lawful processing; and object to direct marketing at any time.
Send a request to [email protected] and describe the right being exercised. We may ask for information reasonably necessary to verify identity and protect the account or order. Requests are handled within the legal time limits.
Individuals may lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) or another competent supervisory authority in their place of residence or work.
We do not ordinarily make decisions producing legal or similarly significant effects solely through automated processing. Basic automated checks may be used to identify duplicate requests, technical abuse or potential fraud, with human review where appropriate.
The website and products are not directed to children. Orders must be placed by an adult with legal capacity. If personal data has been submitted by a child without appropriate authority, contact us so the situation can be assessed.
We may update this policy to reflect legal, technical or operational changes. The current version and revision date are published on this page.
Garden Project Tools S.r.l.
Registered office: Via Esempio 24, 37100 Verona (VR), Italy
EU VAT number: IT58372610483
Email: [email protected]
The registered office is not automatically a return warehouse. Contact customer care before sending any product.