Request the latest available delivery information from our support team.
01
Prepare your details
Have the full name, order reference and delivery postcode ready.
02
Email customer care
Send the details to [email protected] with the subject “Order status”.
03
Receive an update
We will check the available courier information and reply within two business days.
Delivery timing
The normal estimate is 24–48 hours after confirmation. Tracking events can take several hours to appear, and weekends, public holidays, severe weather or an incomplete address may cause delays.