Estimated delivery 24–48h · Pay at delivery

[email protected] · Mon–Fri 09:00–18:00 CET

PAYMENT INFORMATION

Payment Methods

Last updated: 13 November 2026

This page forms part of the information provided by Garden Project Tools S.r.l. Please read it carefully and retain a copy for your records.

1. Cash on delivery

Our standard method is payment to the courier when the parcel is delivered. No online card payment is required for the product price unless another method is expressly presented and accepted during the order process.

2. Amount payable

The total payable consists of the confirmed product price and any delivery or service charge communicated before acceptance. The courier should not request amounts that were not included in the confirmed total.

3. Cash and card availability

Customers should prepare the exact cash amount where possible. Card payment at the door depends on the courier, local route and terminal availability and is not guaranteed unless specifically confirmed.

4. Invoices and receipts

Where required, a fiscal document or payment receipt is supplied in accordance with applicable rules. Customers requesting an invoice should provide complete billing information before the order is processed.

5. Security

Do not send card numbers, online-banking credentials or identity documents by ordinary email. Our customer service does not request passwords or remote access to a customer’s device.

6. Payment problems

If payment cannot be completed at delivery, the courier may be unable to release the parcel. Contact customer care promptly if the confirmed amount appears incorrect or if a delivery issue arises.

Company and contact details

Garden Project Tools S.r.l.
Registered office: Via Esempio 24, 37100 Verona (VR), Italy
EU VAT number: IT58372610483
Email: [email protected]

The registered office is not automatically a return warehouse. Contact customer care before sending any product.